Systems Monitoring & Proactive Management

What do we offer?

A range of system monitoring, process checks and management services which allow you to outsource some or all of your server monitoring and management with total confidence. Service options include:

  • System Availability Monitoring
  • System Performance Monitoring
  • System Backup Failure Monitoring
  • System Management
  • System Administration
How do you benefit?

SysCentral supports the development and promotion of best practice, standards and qualifications within IT service management. This means you benefit from industry recognised best practice and a standardised approach. Our Systems Monitoring & Management service:

  • Provides proactive monitoring of key business systems including predictive failure on physical elements
  • Is delivered using enterprise class monitoring systems resulting in greater information over SNMP toolkits
  • Monitors to an operational level for operating systems (Windows, Linux), back office applications (SQL, Exchange) & virtualisation (VMware & HyperV)
  • Reduces the time to resolution of complex issues
  • Is supplemented by secure, remote connectivity to our customer infrastructures
What's covered?

A range of monitoring and management services using an enterprise class management suite, providing:

  • Server availability monitoring including hardware failure detection
  • Performance monitoring of system resources
  • Availability monitoring of key back office applications incl.
    • Exchange
    • SQL
    • VMware
    • HyperV
    • Backup failure monitoring
    • Complementary system administration services
Optional features include:
  • Service pack installation
  • Proactive backup management

All services are aligned to the IT Infrastructure Library (ITIL™) framework for industry best practice.